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Payment Methods

Deposits

The easiest way to fund your account is by making a payment using your debit/credit card. We accept most commonly used credit and debit cards (Visa, Visa Electron, Visa Delta, MasterCard, Maestro, Solo, Laser). We also accept Neteller and, in some circumstances, may accept a bank transfer (additional personal information required).

Simply click on the "Deposit" button at the top of the homepage or in your Profile and follow the onscreen instructions which will take you through to our secure payment page. You will need to re-enter your password aswell as your Security Code (3 digit code on the back of your card) in order to make a deposit.

All of our payments are processed by Axcess Payments Limited which is a fully PCI-DSS certified payments services company and we do not receive or retain any financial information provided by you. Your funds will be available in your account as soon as the transaction is authorised by the payment services company. We do not charge you for making deposits on the website but your card provider may do - so please check with them if you have been charged any kind of additional fee.

Deposit Limits

The minimum deposit is £10. Maximum deposit limits are:

 - per transaction £250;

 - per week £1,000;

 - per month £3,000.

If you would like to increase these limits, please contact our helpdesk. We may ask you for additional information before allowing your deposit limit to be increased.

You may also, if you wish, set your own Deposit Limit and to do this please contact our Helpdesk. If you do set your own deposit limit(s) we will require 24 hours notice before these can be increased.

Withdrawals

You may withdraw all or part of your cash balance from your account at any time (subject to our Terms & Conditions). Simply click on 'My Account' at the top right of the homepage, and then click on the 'Account Management' tab. Then, click on 'Withdraw' and then enter the amount that you wish to withdraw and which payment option you wish (ie which card); you will also be asked to enter your password to confirm the transaction. You can withdraw money to any of your registered cards, but only to a card that has previously been used to make a successful deposit.

Our payment services company charges an £0.80p fee for withdrawals under £100. There is no charge for withdrawl requests of £100 or more (although please note, if you make a deposit in your account purely to increase your balance to £100 and then request an immediate withdrawal this will be refused and we will charge you for all future withdrawal requests).

Valid withdrawal requests will normally be processed by us within 24 hours (larger amounts may take longer) but may take between 1 and 5 working days to clear depending on your bank.

You may also, subject to status, request a withdrawal from your account by means of a direct bank transfer (subject to £100 minimum and player status). To allow this option in your account, we will ask to you provide us with further personal information (including a copy of passport or driving licence), 

To do this, we will need you to provide your bank account details (account name, sort code and account number). Please note that we do NOT store your bank account details so we will require this information for every bank transfer request you make.

Withdrawal limits

The maximum withdrawal per transaction is £1,000. If you wish to withdraw more than this amount in a single transaction please contact the helpdesk.

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