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Errors & Exceptions

Cancelling/Voiding Question or Entries

i-POOLs may void a question or entry for reasons including, but not limited to: cancelled or postponed Events or elements of an event which make the Pool invalid; suspected criminal or fraudulent activity; data errors where the nature of a Pool has been unacceptably distorted by a clear data or administrative error. In the unlikely event that a Pool remains open to enter after the underlying event has started, whether through an error on our part or because the start time of the event was brought forward, we reserve the right to void any entries to the Pool we believe have gained an advantage by entering after the actual start time of the Event. If you believe this may have happened, please contact the helpdesk. Some questions may make specific provisos about the possibility of voiding if certain criteria are not met.

We also reserve the right to void any entry that we may reasonably believe is under age or involved with any criminal and/or fraudulent activity or any entry by a User previously banned from the Website.

Cancelling/Voiding Pools

In some circumstances, a Pool may be voided. Normally this will be a result of the particular Event being cancelled or postponed for more than 24 hours. But a Pool may also be voided if there is reasonable suspicion of criminal or fraudulent activity or if i-POOLs is unable to satisfactorily determine the outcome of the Event itself. If a Pool is cancelled or voided, stakes will be refunded in full. i-POOLs will announce the reason(s) for cancelling or voiding a Pool as soon as reasonably possible. If an Event is cancelled before the Start Time, all Pools relating solely to that Event will be cancelled. If the Event forms part of a larger Pool, that Pool will stand unless more than half the Events contributing to it are cancelled. If an Event is postponed, all related Pools will normally be cancelled or voided if the Event does not go ahead within 24 hours of the original scheduled start time.

Errors, Omissions and Changes:

If an error is made in setting up a Pool, or a question within a Pool, we reserve the right to void that Pool/question if we feel the intention behind the Pool/question is obscured by the error. However, if an error is made but it remains obvious what is intended, the Pool/question will normally stand. In the event of an error in the settlement of a Pool (for example, incorrect data is used to answer a question), in order to recompense the correct winners, we reserve the right, if appropriate, to reclaim any winnings paid out in error.

 

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